Direct Marketing
The key to success with all Direct Marketing activity - including email marketing - is effective targeting of your customers and prospects. The key building block for this is customer and prospect data acquisition and data management; with this you can develop the segmentation and targeting necessary to deliver successful Direct Mail activity. Yet our experience is that many small businesses struggle to manage their customer data efficiently; they find it difficult to build an effective database of their customers and prospects and they therefore risk wasting one of their most valuable assets. This makes it difficult to base key decisions concerning the growth of your business on critical information such as:
- Who are your most valuable customers?
- Which of your customers are unprofitable?
- Which of your customers has ‘lapsed’ and are no longer active?
- How successful has previous DM activity been?
- What is the ‘best’ method to communicate with your customers - direct mail, e-mail or direct response advertising?
Fern Marketing is able to provide expert advice to our customers based on our considerable experience of delivering successful print and email Direct Mail campaigns - from managing the acquisition and development of customer data through to the selection and delivery of the most effective method of communication.






